PRIVACY POLICY

Last updated: 18 June 2025

At Sarah Krishnan Digital | Executive Virtual Business Support Services ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our virtual assistance services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, company name, billing address, and other identifying details provided when you contact us or use our services.

  • Business Information: documents, files, and communications you share with us as part of our service engagement.

  • Usage Data: information on how you interact with our website (e.g., IP address, browser type, device, pages visited), collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide and manage our virtual assistant services

  • Communicate with you about your projects or account

  • Process payments and invoices

  • Ensure service quality and performance

  • Respond to inquiries and provide customer support

  • Improve our website and services

3. Confidentiality and Data Security

We are committed to maintaining the confidentiality and integrity of your business and personal data. We implement industry-standard safeguards to protect your information from unauthorized access, use, disclosure, or destruction.

All sensitive client materials and communications are handled securely, and we do not share or sell your information to third parties.

4. Third-Party Services

We may use third-party service providers (e.g., payment processors, cloud storage, scheduling tools) to support our business operations. These providers are bound by privacy and data security obligations and only have access to the information necessary to perform their functions.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookies through your browser settings. By using our website, you consent to our use of cookies.

6. Data Retention

We retain your personal and business information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Object to or restrict certain data processing activities

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@skdigitalvirtualassistance.com

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The revised version will be posted on our website with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Sarah Krishnan Digital | Executive Virtual Business Support Services
Email: info@skdigitalvirtualassistance.com